Job Summary:
General Managers oversee day to day operations while adhering to company brand standards. Our General Managers need to be able to handle operations with passion, integrity, and knowledge all while embodying and promoting Love, Energy, and Food. The General Manager is responsible for inventory tracking and overseeing overall ordering across all departments. Should be upbeat and hardworking with the ability to handle a fast-paced environment. The expectation of the General Manager is to monitor the flow of business during peak hours and assist team members where needed.
Essential Duties and Responsibilities:
? Creating an exceptional experience for all guests.
? Maintaining a positive work environment for your team members and guests.
? Solicit feedback to understand the needs and wants of our guests.
? Train team members on company standards and practices.
? Conduct daily alignment meetings for the management team as well as team members.
? Create schedules to ensure necessary coverage in all areas of the space allowing service to run seamlessly.
? Conduct weekly financials.
? Oversee compliance with health and safety regulations.
? Manage Labor.
Knowledge:
? Understanding of kitchen operations and cooking techniques.
? General food service standards and allergen awareness.
? Knowledge of providing guests and personal service standards. This includes guest needs assessment, meeting company standards for service, and ensuring guest satisfaction.
? Ability to read and understand financial reports while also teaching team members.
Skills:
? Multitasking.
? Ability to work as a part of a team.
? Organization.
? Excellent interpersonal communication.
? Ability to convey information effectively.
? Motivating, developing, and directing people as they work.
? Ability to problem solve.
? Accountability.
? Basic Google Workplace and Microsoft knowledge.
Attributes:
? Eagerness for listening to ideas, questions, and feedback.
? Eagerness for sharing ideas, asking questions, and providing feedback.
? An amiable personality and confidence interacting with people.
? Honesty, transparency, and trustworthiness.